Política de privacidad

Privacy Policy

Last Updated: June 11, 2025

At Momentos Coffee, we believe every person deserves to be treated with care—just like every coffee bean. That’s why your privacy matters deeply to us.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with our brand.

🔍 What Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, shipping and billing address.

  • Payment Details: Processed securely via third-party providers (e.g., Shopify Payments, Stripe). We never store your full card details.

  • Order & Account Activity: Products purchased, subscriptions, login credentials (if you create an account).

  • Website Behavior: IP address, browser type, device info, pages visited, time spent on site.

  • Marketing Preferences: Your choices around email and SMS updates.

🧠 How We Use Your Information

We use your data to:

  • Process and ship your orders

  • Manage subscriptions and customer service

  • Send product updates, promotions, or order confirmations (if opted in)

  • Improve your experience and personalize offers

  • Analyze traffic and improve site functionality

  • Fulfill legal and security obligations

👥 Who We Share It With

We never sell or rent your personal data. However, we may share it with:

  • Payment processors

  • Shipping partners

  • Email/SMS marketing platforms

  • Analytics tools (like Google Analytics and Meta Pixel)

All our partners are contractually required to protect your information and follow privacy regulations.

🍪 Cookies & Tracking

We use cookies to:

  • Make our site faster and smoother

  • Remember your preferences

  • Measure ad performance

  • Show you more relevant content

You can manage cookie settings directly in your browser or opt out of some ad tracking via sites like youradchoices.ca.

✅ Your Rights

You have the right to:

  • Access or update your data

  • Request deletion or anonymization

  • Withdraw consent from marketing at any time

Email us at info.momentos.coffee@gmail.com to exercise any of these rights.

📦 How Long We Keep Your Data

We retain your data only for as long as necessary to fulfill the purposes above or to comply with legal requirements.

🧡 Final Note

At Momentos Coffee, privacy isn’t just policy—it’s a promise rooted in our values. We take every step to ensure your data is treated with as much care as our coffee beans.

Have questions? Reach out any time at info.momentos.coffee@gmail.com